State/Accreditor Disclosures

University of the Rockies // State/Accreditor Disclosures

Additional State and Accrediting Body Disclosures

University of the Rockies is licensed, registered, authorized, certified, exempt or approval is not required in the following states. University of the Rockies will continue to monitor developments in state laws in each state in which it enrolls students and, if authorization or licensure is or becomes necessary, will promptly seek to obtain such additional approvals. For states with an approved status, please be aware that individual programs may not be approved or may be pending approval by a state licensing authority and cannot be offered to students residing in that state. A copy of the documentation describing the institution's licensure, registration, authorization or certification will be made available to any enrolled or prospective student upon request. To make this request, please contact Bridgepoint Education, Inc.'s Director of State Compliance.

 

Information on Registering a Complaint with a State
Information on Registering a Complaint with an Accreditor

Alabama Commission on Higher Education (approved)
100 North Union Street
Montgomery, AL 36104
(334) 242-1998

Alabama Department of Postsecondary Education (licensed)
135 South Union Street
Montgomery, AL 36104
(334) 293-4500

Alaska Commission on Postsecondary Education (exempt)
PO Box 110505
Juneau, AK 99811-0505
(907) 465-6741

Arizona State Board for Private Postsecondary Education (not required)
1400 West Washington, Room 260
Phoenix, AZ 85007
(602) 542-5709

Arkansas Higher Education Coordinating Board (certified)
423 Main Street, Suite 400
Little Rock, Arkansas 72201
(501) 371-2000

Arkansas Higher Education Coordinating Board certification does not constitute an endorsement of any institution, course or degree program. Such certification merely indicates that certain minimum standards have been met under the rules and regulations of institutional certification as defined in Arkansas Code §6-61-301. The student should be aware that these degree programs may not transfer. The transfer of course/degree credit is determined by the receiving institution.

California Bureau for Private Postsecondary Education (exempt)
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95798
(916) 431-6959

Colorado Commission on Higher Education (authorized)
1560 Broadway, Suite 1600
Denver, CO 80202
(303) 866-2723

University of the Rockies has been granted full authorization as a degree granting institution by the Colorado Commission on Higher Education (CCHE).

Delaware Higher Education Office (not required)
820 North French Street
Wilmington, DE 19801-3509

Florida Department of Education
Commission for Independent Education (not required)

Commission for Independent Education
325 West Gaines Street, Suite 1414
Tallahassee, FL 32399
(850) 245-3200

Georgia Nonpublic Postsecondary Education Commission (authorized)
2082 E. Exchange Place, Suite 220
Tucker, GA 30084-4113
(770) 414-3300

Hawaii Postsecondary Education Authorization Program (not required)
P.O. Box 541
Honolulu, HI 96809
(808) 586-7327

Idaho State Board of Education (not required)
650 W. State Street, 3rd Floor 
Boise, ID 83720-0037
(208) 334-2270

Illinois Board of Higher Education (not required)
431 East Adams, 2nd Floor
Springfield, IL 62701
(217) 782-2551

Indiana Board for Proprietary Education

This institution is authorized:
The Indiana Board for Proprietary Education
101 West Ohio Street, Suite 670
Indianapolis, IN 46204-1984
(317) 464.4400 Ext. 138
(317) 464.4400 Ext. 141

Iowa College Student Aid Commission (registered)
430 East Grand Ave., 3rd Floor 
Des Moines, IA 50309
(877) 272-4456

Kansas Board of Regents (approved)
1000 SW Jackson St., Suite 520
Topeka, KS 66612-1368
(785) 296-3421

Kentucky Council on Postsecondary Education (not required)
1024 Capital Center Drive, Ste. 320
Frankfort, KY 40601
(502) 573-1555

Louisiana Board of Regents (exempt)
1201 N. Third Street, Suite 6-200
Baton Rouge, LA 70802
(225) 342-4253

Maine Department of Education (not required)
23 State House Station
Augusta, ME 04333
(207) 624-6600

Maryland Higher Education Commission (registered)
6 N. Liberty Street
Baltimore, MD 21201
(410) 767-3301

Massachusetts Department of Higher Education (not required)
One Ashburton Place, Room 1401
Boston, MA 02108
(617) 994-6950

Michigan Department of Licensing and Regulatory Affairs
Private Postsecondary Education (not required)

201 North Washington Square
Lansing, MI 48913
(517) 241-9288

Minnesota Office of Higher Education (registered)
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
(651) 642-0567

University of the Rockies is registered as a private institution with the Minnesota Office of Higher Education pursuant to sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.

Mississippi Commission on College Accreditation (not required)
3825 Ridgewood Road
Jackson, MS 39211
(601) 432-6372

Missouri Department of Higher Education (not required)
205 Jefferson Street
Jefferson City, MO 65012-1469
(573) 751-2361

Montana Board of Regents (authorized)
2500 Broadway St.
Helena, MT 59620
(406) 444-6570

Nebraska Coordinating Commission for Postsecondary Education (not required)
140 N 8th St # 300
Lincoln, NE 68508-1359
(402) 471-2847

Nevada Commission on Postsecondary Education (exempt)
8778 S. Maryland Pkwy, Ste 115
Las Vegas, NV 89123
(702) 486-7330

New Hampshire Department of Education, Higher Education Commission (administrative approval)
101 Pleasant Street
Concord, NH 03301
(603) 271-0257

New Jersey Commission on Higher Education (not required)
20 West State Street, 4th Floor
Trenton, NJ 08608
(609) 292-4310

New Mexico Higher Education Department (registered)
2048 Galisteo Street
Santa Fe, NM 87505
(505) 476-8400

New York State Education Department
Office of College and University Evaluation (not required)
89 Washington Avenue, Room 969 EBA
Albany, NY 12234
(518) 474-1551

North Carolina Board of Governors for the University of North Carolina (not required)
120 Penmarc Drive, Suite 103
Raleigh, NC 27603
(919) 733-7535

North Dakota University System (exempt)
600 E. Blvd. Ave Dept 215
Bismarck, ND 58505
(701) 328-2960

Ohio Board of Regents (not required)
25 South Front Street
Columbus, OH 43215
(614) 466-6000

Ohio State Board of Career Colleges and Schools (not required)
30 East Broad Street, Suite 2481
Columbus, OH 43215
(614) 466-2752

Oklahoma State Regents for Higher Education (not required)
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
(405) 225-9100

Oregon Office of Degree Authorization (exempt)
1500 Valley River Drive, Suite 100
Eugene, OR 97401
(503) 373-0003

Pennsylvania Department of Education (not required)
333 Market Street
Harrisburg, PA 17126
(717)783-6788

Rhode Island Board of Governors for Higher Education (not required)
Shepard Building
80 Washington Street
Providence, RI 02903
(401) 456-6000

South Carolina Commission on Higher Education (not required)
1122 Lady Street, Suite 300
Columbia, SC 29201
(803) 737- 2281

South Dakota Secretary of State (not required)
500 East Capitol Avenue
Pierre, SD 57501
(605) 773- 3537

Tennessee Higher Education Commission (authorized)
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
(615) 741-3605

University of the Rockies is authorized by the Tennessee Higher Education Commission. This authorization must be renewed each year and is based on an evaluation by minimum standards concerning quality of education, ethical business practices, health and safety, and fiscal responsibility.

Tennessee Residents: Any grievances not resolved on the institutional level may be forwarded to the Tennessee Higher Education Commission, Nashville, TN 37243-0830, (615) 741-5293.

Texas Higher Education Coordinating Board (exempt)
1200 East Anderson Lane
Austin, TX 78752
(512) 427-6101

Texas Workforce Commission
Career Schools and Colleges (not required)
Room 226T
101 East 15th Street
Austin, TX 78778-0001
(512) 936-3100

Utah Division of Consumer Protection (exempt)
160 East 300 South, Second Floor
Salt Lake City, UT 84114
(801) 530-6601

Vermont Department of Education (not required)
219 North Main Street, Suite 402
Barre, VT 05641
(802) 479-1030

Virginia State Council of Higher Education (not required)
James Monroe Building
101 North Fourteenth Street
Richmond, VA 23219
(804) 225-2600

Washington Student Achievement Council (not required)
917 Lakeridge Way SW
PO Box 43430
Olympia, WA 98504-3430
(360)753-7800

West Virginia Higher Education Policy Commission (authorized)
1018 Kanawha Blvd E., Suite 700
Charleston, WV 25301-2800
(304) 558-2101

Wisconsin Educational Approval Board (approved)
201 West Washington Avenue, 3rd Floor
Madison, WI 53703
(608) 266-1996

Wisconsin Residents: In the event student complaints are not satisfactorily resolved with the school, students can contact the State of Wisconsin Educational Approval Board at (608) 266-1996.

Wyoming Department of Education (registered)
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
(307) 777-7690

Veterans Education:
Colorado Office of Veterans Education and Training
9101 East Lowry Blvd.
Denver, CO 80230
(303) 595-1622

University of the Rockies is approved to train veterans and their eligible dependents in certain educational programs by the Colorado Office of Veterans Education and Training.

Student Complaint State Contact Information
Students are encouraged to use the University procedures outlined in the Student Rights and Responsibilities section of this Catalog to informally or formally file complaints. Any student may contact his or her specific state agency directly to register a complaint. For information on registering a complaint in your state, go to http://www.rockies.edu/accreditation.htm#state.

Information on Registering a Complaint with a State

The University takes active steps to provide a positive learning environment and resources to assist students in meeting their educational goals. Though it always is the University's desire to see students have a dispute-free experience, the University understands that sometimes challenges will arise. While students are able to file a complaint at an external agency, the University provides several options for internally resolving a dispute. The University offers these internal dispute resolution options through the Student Dispute Resolution Center (Center). The Center provides University of the Rockies students, prospective applicants, alumni, former students and others with concerns about something relating to the student experience with an opportunity to swiftly and fairly resolve any confusion, frustration, or issue. Individuals with an escalated dispute will meet with one of the Center's trained dispute resolution professionals, who will review the situation and guide the individual to the process that is most appropriate for the nature of the concern. Individuals with a concern will have the ability to resolve their concerns through informal mediation or through the formal grievance process. (For more information about the Center, please visit http://www.rockies.edu/resources/sdrc.htm/.)

Located within the Center, the Office of Student Facilitation and Mediation provides informal, confidential and voluntary dispute resolution avenues. Impartial facilitators help students negotiate a confidential, informal agreement with the University. This process operates primarily through informal, interest-based mediation and is designed to allow for creativity and flexibility through joint problem-solving.

Another aspect of the Center involves the formal grievance process for students. The Office of Student Grievance Resolution addresses formal student complaints, also known as grievances. During the formal grievance process, an impartial administrator will thoroughly investigate the facts relating to the student concern and ensure that the student receives a written response to the concerns from the University.

ALABAMA
Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
http://www.ache.state.al.us/federal-reg.pdf

Alabama Department of Postsecondary Education
PO Box 302130
Montgomery, AL 36130-2130
http://www.accs.cc/complaintform.aspx

ALASKA
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
EED.ACP-IA@alaska.gov
http://akadvantage.alaska.gov/EDUCATOR-SCHOOL/Postsecondary_Institutions/Consumer_Protection.aspx

ARIZONA
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
http://azppse.state.az.us/student_info/compliance.asp

ARKANSAS
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201
ADHE_Info@adhe.edu
http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/Delores/APPENDIX%20J%20Student%20Grievance%20complaint%20process%20%20new.pdf

CALIFORNIA
California Bureau of Private Postsecondary Education
PO Box 980818
W. Sacramento, CA 95798-0818
bppe@dce.ca.gov
http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Attorney General's Office
California Department of Justice
Attn: Public Inquiry Unit
PO Box 9044255
Sacramento, CA 94244-2550
http://ag.ca.gov/contact/complaint_form.php?complt=PL

COLORADO
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202
http://highered.colorado.gov/Academics/Complaints/default.html

CONNECTICUT
Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
860-947-1800
info@ctdhe.org

Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford CT 06106
trade.practices@ct.gov
http://www.ct.gov/dcp/lib/dcp/Consumer_Statement_CPFR-2.pdf
Consumer Complaint Hotline: (800) 842-2649

DELAWARE
Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
dheo@doe.k12.de.us

Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us

DISTRICT OF COLUMBIA
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, DC 20002
http://osse.dc.gov/sites/default/files/dc/sites/osse/publication/attachments/complaint_form_4_11.pdf

FLORIDA
Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
http://www.fldoe.org/cie/complaint.asp

GEORGIA
Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334
http://www.gnpec.org
770-414-3300
http://rules.sos.state.ga.us/docs/392/5/06.pdf

HAWAII
Hawaii State Board of Education
PO Box 2360
Honolulu, HI 96804
ocp@dcca.hawaii.gov
http://hawaii.gov/dcca/ocp/consumer_complaint

IDAHO
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037

ILLINOIS
Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, Illinois 62701-1404
info@ibhe.org
Institutional Complaint Hotline: (217) 557-7359

INDIANA
Indiana Board for Proprietary Education
Attn: Complaints
101 West Ohio Street, Ste 550
Indianapolis IN 46204
http://www.in.gov/che/2774.htm

IOWA
Iowa Student Aid Commission 
450 E. Grand Ave., 3rd Fl 
Des Moines, IA 50309
info@iowacollegeaid.gov
https:// apps.iowacollegeaid.gov/marketing/docs/constituentrequestform.pdf

KANSAS
Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf

KENTUCKY
Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
Sarah.levy@ky.gov

Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, Kentucky 40601-3449
consumer.protection@ag.ky.gov
http://www.ag.ky.gov/ civil/consumerprotection/complaints/Lists/consumer_complaint/form.aspx

LOUISIANA
Louisiana Attorney General Office
Consumer Complaint Section
PO Box 94005
Baton Rouge, LA 70804
Consumerinfo@ag.state.la.us
800-351-4889, 225-3266465
http://www.ag.state.la.us/Complaint.aspx?articleID=16&catID=15

Louisiana Board of Regents
ATTN: Nancy Beall or Dr. Larry Trembly
PO Box 3677
Baton Rouge, LA 70821-3677
http://regents.louisiana.gov/assets/docs/ProprietarySchools/StudentComplaintProcedure.pdf

MAINE
Maine Department of Education
Harry Osgood – Complaints
23 State House Station
Augusta, ME 04333-0023
harry.osgood@maine.gov

Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml

MARYLAND
Maryland Higher Education Commission
6 North Liberty Street, 10th Floor
Baltimore, MD 21202
410-767-3388
http://www.mhec.state.md.us/higherEd/acadAff/MHECStudentComplaintProcess.pdf

Office of the Attorney General
Consumer Protection Division
200 St. Paul Street
Baltimore, MD 21202
Consumer Protection Hotline: 410-528-8662
Toll Free: (888)743-0823
consumer@oag.state.md.us
http://www.oag.state.md.us/Consumer/Complaint.htm

MASSACHUSETTS
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
http://www.mass.edu/forstudents/complaints/complaintprocess.asp

MICHIGAN
Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Proprietary School Unit Staff
201 N. Washington Sq.
Lansing, MI 48913
http://www.michiganps.net/complaint.aspx

MINNESOTA
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

MISSISSIPPI
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/downloads/studentcomplaintform.pdf

Consumer Protection Division
Office of the Attorney General
PO Box 22947
Jackson, Mississippi 39225-2947
http://www.ago.state.ms.us/index.php/contact (email)
http://www.ago.state.ms.us/images/uploads/forms/MSAGO_Complaint_Form.pdf

MISSOURI
Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
info@dhe.mo.gov
Policy: http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

MONTANA
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201

Montana Office of Consumer Protection
2225 11th Avenue
PO Box 200151
Helena, MT 59620-0151
contactocp@mt.gov
http://doj.mt.gov/wp-content/uploads/2011/05/complaintform3.pdf

NEBRASKA
Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
http://www.ago.state.ne.us/consumer/emailforms/consumer_complaint.htm
Consumer Protection Hotline: (800) 727-6432

NEVADA
Nevada Commission on Postsecondary Education
8778 S. Maryland Pkwy, Ste 115
Las Vegas, Nevada 89123
http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

NEW HAMPSHIRE
Patricia Edes, New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
603-271-0257
Patricia.Edes@doe.nh.gov

NEW JERSEY
New Jersey Higher Education
PO Box 542
Trenton, NJ 08625
nj_che@che.state.nj.us

New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
http://www.nj.gov/oag/ca/complaint/ocp.pdf

NEW MEXICO
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505
http://www.hed.state.nm.us/Complaint_3.aspx

NEW YORK
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo@mail.nysed.gov
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

NORTH CAROLINA
Postsecondary Education Complaints
c/o Assistant Director of Licensure and Workforce
Univeristy of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27514
studentcomplaint@northcarolina.edu
http://www.ncdoj.gov/getdoc/59be4357-41f3-4377-b10f-3e8bd532da5f/Complaint-Form.aspx
http://www.northcarolina.edu/aa_planning/licensure/resources.htm

NORTH DAKOTA
North Dakota Department of Career and Technical Education
State Capitol - 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
cte@nd.gov

North Dakota Consumer Protection Division
Office of Attorney General
Parrell Grossman, Director, Consumer Protection Division, 701-328-5570
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574
http://www.ag.state.nd.us/cpat/PDFFiles/SFN7418.pdf

OHIO
Ohio Board of Regents
25 South Front Street
Columbus, OH 43215-4183

Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
http://www.ohioattorneygeneral.gov/consumercomplaint

OKLAHOMA
Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104

Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
http://www.oag.state.ok.us/oagweb.nsf/ccomp.html

OREGON
Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
http://www.doj.state.or.us/finfraud/pdf/concompform.pdf

PENNSYLVANIA
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
http://www.education.state.pa.us/portal/server.pt/community/higher_education/8711/complaint_procedure/1004474 

Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
http://www.education.state.pa.us/portal/server.pt/community/higher_education/8711/complaint_procedure/1004474

 

RHODE ISLAND
Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903

Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
http://www.riag.state.ri.us/documents/consumer/ConsumerComplaintForm.pdf
http://www.ribghe.org/8a1031912.pdf

SOUTH CAROLINA
South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
803-737-3918
http://www.che.sc.gov/AcademicAffairs/License/Complaint_procedures_and_form.pdf

SOUTH DAKOTA
South Dakota Secretary of State Jason M. Gant
State Capitol
500 East Capitol Avenue
Pierre, SD 57501-5070
sdsos@state.sd.us

South Dakota Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre SD 57501-8053
http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx

TENNESSEE
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/Complaint%20Form.rtf

TEXAS
Texas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street
Austin, Texas 78778-0001
http://www.twc.state.tx.us/svcs/propschools/ps401a.pdf
http://www.twc.state.tx.us/svcs/propschools/problem-school.html

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752
http://www.thecb.state.tx.us/index.cfm?objectid=051F93F503D49CCE40FA9F46F2CD3C9D
http://info.sos.state.tx.us/pls/pub/readtac$ext.ViewTAC?tac_view=5&ti=19&pt=1&ch=1&sch=E&rl=Y

Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
https://www.oag.state.tx.us/consumer/complaintform.pdf

UTAH
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111
consumerprotection@utah.gov
http://consumerprotection.utah.gov/complaints/index.html

VERMONT
Vermont Agency of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
http://education.vermont.gov/new/pdfdoc/pgm_postsecondary/EDU-Complaint_Resolution_Statement_for_Postsecondary_Education_Matters.pdf

Vermont Attorney General's Office
109 State Street
Montpelier, VT 05609-1001

VIRGINIA
State Council of Higher Education for Virginia
101 N. 14th St.
James Monroe Building
Richmond, VA 23219
communications@schev.edu
http://www.schev.edu/ students/studentcomplaint.asp

WASHINGTON
Washington Student Achievement Council
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430
dainfo@wsac.wa.gov
http://www.wasc.wa.gov/WashingtonInstitutions/ProtectingConsumers

WEST VIRGINIA
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800

West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
https://www.wvhepc.org/resources/Complaint_Process.pdf

WISCONSIN
Wisconsin Educational Approval Board
201 W. Washington Avenue, 3rd Floor
PO Box 8696
Madison, WI 53708
eabmail@eab.wisconsin.gov
http://eab.state.wi.us/resources/complaint.asp

WYOMING
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

Attorney General's Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002

Information on Registering a Complaint with an Accreditor

The University takes active steps to provide a positive learning environment and resources to assist students in meeting their educational goals. Though it always is the University's desire to see students have a dispute-free experience, the University understands that sometimes challenges will arise. While students are able to file a complaint at an external agency, the University provides several options for internally resolving a dispute. The University offers these internal dispute resolution options through the Student Dispute Resolution Center (Center). The Center provides University of the Rockies students, prospective applicants, alumni, former students and others with concerns about something relating to the student experience with an opportunity to swiftly and fairly resolve any confusion, frustration, or issue. Individuals with an escalated dispute will meet with one of the Center's trained dispute resolution professionals, who will review the situation and guide the individual to the process that is most appropriate for the nature of the concern. Individuals with a concern will have the ability to resolve their concerns through informal mediation or through the formal grievance process. (For more information about the Center, please visit http://www.rockies.edu/resources/sdrc.htm.)

Located within the Center, the Office of Student Facilitation and Mediation provides informal, confidential and voluntary dispute resolution avenues. Impartial facilitators help students negotiate a confidential, informal agreement with the University. This process operates primarily through informal, interest-based mediation and is designed to allow for creativity and flexibility through joint problem-solving.

Another aspect of the Center involves the formal grievance process for students. The Office of Student Grievance Resolution addresses formal student complaints, also known as grievances. During the formal grievance process, an impartial administrator will thoroughly investigate the facts relating to the student concern and ensure that the student receives a written response to the concerns from the University.

The Higher Learning Commission

Students may file a complaint with the University's institutional accrediting body by contacting The Higher Learning Commission, North Central Association, www.ncahlc.org.

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